Shopify Integration Help Pages

Configuring Automatic or Manual Fulfillment in Shopify

When setting up your Shopify store, you have the option to choose between automatic or manual fulfillment for your orders. This tutorial will guide you through configuring both options to suit your store's needs.

Understanding Order Fulfillment with Visual Ink

When using Visual Ink as your fulfillment platform, the fulfillment process involves transferring orders from Shopify to the Visual Ink platform, where they are managed, produced, and shipped. Depending on your needs, you can set up orders to be sent to Visual Ink automatically after payment or manually review them before submitting them for fulfillment.

  • Automatic Fulfillment: Orders are automatically sent to Visual Ink for fulfillment as soon as they are paid in Shopify.
  • Manual Fulfillment: Orders are held in a pending state until you manually review them and push them to Visual Ink for fulfillment.

 

To Configure Automatic or Manual Fulfillment in Shopify:

1. Log in to your Shopify Admin.

2. Click on Settings in the bottom-left corner of the admin dashboard.

3. Select General.

The General settings for your Shopify store will be displayed.

4. Scroll down to the Order processing section.

5. Under the After an order has been paid setting, choose the fulfillment method:


Automatic Fulfillment

  • Select Automatically fulfill the order's line items.
  • Shopify will automatically mark the order fulfillment status as "In progress" and send it to Visual Ink for processing as soon as the payment is received.
  • If you want customers to receive a notification when their order is fulfilled, check Notify customers of their shipment via email.
     

Manual Fulfillment

  • Select Do not automatically fulfill any of the order's line items.
  • This option allows you to manually review the order in Shopify and then push it to Visual Ink.

 

6. Click Save to apply your settings.

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